Refund and Returns Policy

Refund and Returns Policy

At Coding Agency, we are committed to providing exceptional IT solutions and services to our clients. We understand that circumstances may arise where a refund or cancellation is necessary. To ensure clarity and fairness, we have outlined our Refund and Returns Policy below.

Refund and Cancellation Policy

  1. Order Cancellation

    • If you wish to cancel your order, you must notify us within 48 hours of placing the order.
    • For all cancellations, 40% of the total payment will be deducted as a processing and administrative fee.
    • If work on your project has already commenced, the refund amount will be adjusted based on the scope of work completed.

  2. Refund Eligibility

    • Refunds will only be processed for services that have not yet been initiated or completed.
    • Refund requests must be submitted in writing via email to our support team at [insert email address].

  3. Non-Refundable Services

    • Custom development, once delivered, is non-refundable.
    • Payments for ongoing subscriptions, third-party tools, or services integrated into your project are non-refundable.

  4. Refund Process

    • Refunds will be processed within 7-10 business days from the approval of your refund request.
    • Refunds will be issued through the original payment method used during the transaction.

  5. Partial Refunds

    • In cases where work has commenced but is not yet completed, a partial refund may be provided after deducting the 40% cancellation fee and the cost of the completed work.

  6. Quality Assurance and Adjustments

    • We strive to meet your expectations with high-quality deliverables. If you are dissatisfied, please contact us for adjustments or revisions before requesting a refund.

Contact Us

For further clarification regarding our Refund and Returns Policy, please contact us at:

  • Email: [insert email address]
  • Phone: [insert phone number]
  • Office Address: [insert address]

By placing an order with Coding Agency, you agree to adhere to this Refund and Returns Policy.

Note: Coding Agency reserves the right to amend this policy at any time without prior notice.