Refund and Returns Policy

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Refund and Returns Policy

At Coding Agency, we are committed to providing exceptional IT solutions and services to our clients. We understand that circumstances may arise where a refund or cancellation is necessary. To ensure clarity and fairness, we have outlined our Refund and Returns Policy below.

Refund and Cancellation Policy

Order Cancellation
- If you wish to cancel your order, you must notify us within 48 hours of placing the order.
- For all cancellations, 40% of the total payment will be deducted as a processing and administrative fee.
- If work on your project has already commenced, the refund amount will be adjusted based on the scope of work completed.
Refund Eligibility
- Refunds will only be processed for services that have not yet been initiated or completed.
- Refund requests must be submitted in writing via email to our support team at [insert email address].
Non-Refundable Services
- Custom development, once delivered, is non-refundable.
- Payments for ongoing subscriptions, third-party tools, or services integrated into your project are non-refundable.
Refund Process
- Refunds will be processed within 7-10 business days from the approval of your refund request.
- Refunds will be issued through the original payment method used during the transaction.
Partial Refunds
- In cases where work has commenced but is not yet completed, a partial refund may be provided after deducting the 40% cancellation fee and the cost of the completed work.
Quality Assurance and Adjustments
- We strive to meet your expectations with high-quality deliverables. If you are dissatisfied, please contact us for adjustments or revisions before requesting a refund.